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Strategic Creative Leadership Position

1 week ago

Manila, National Capital Region, Philippines Willis Towers Watson Full time

Job Summary

We are seeking an experienced and skilled creative services professional to lead our team of designers and project managers. As a key member of our organization, you will play a critical role in shaping the direction and strategy of our creative services department.

This is a senior-level leadership position that requires a high level of expertise, vision, and collaboration skills. You will work closely with colleagues across the company to build relationships, understand needs, solve challenges, and ultimately be responsible for a team that designs branded materials globally.

  • You will be the operational and people leader of the studio, responsible for the success of the team and the work it creates.
  • You will work with marketing leadership to understand business and marketing strategies and needs, their design ramifications, and ensure the studio is ready to meet those needs.
  • You will be a people manager; assigning tasks, providing guidance and support, and evaluating performance to help build a positive culture and a high-performing team.
  • You will maintain the day-to-day operations of the studio, thinking and working ahead to ensure the studio is always ready to deliver exceptional work.
  • You will work closely with internal clients, often handling escalated and sensitive issues when they arise, and finding creative and practical solutions that build trust and help achieve project and organizational goals.
  • You will leverage studio systems and tools to track and report data, and ensure our operations are running smoothly, and identifying ways we can further improve.
  • You manage the amount, projections, and prioritization of work, ensuring we have adequate capacity through the right mix of our team, contractors, and external partners.
  • You will ensure the team is maintaining quality control processes that meet our high standards, and provide feedback and remediation where necessary.

Requirements

  • A Bachelor's degree, certificate, or equivalent practical experience in marketing, design, or a related field.
  • 5-10 years at a design, creative, or similar company, or within a corporate design team including 3-5 years of experience managing creative teams.
  • Proficiency in Microsoft Office and familiarity of design software including Adobe InDesign, Illustrator, Photoshop, and Figma. A working knowledge of Workfront is a plus.
  • Broad knowledge of print, digital, event, and other design processes and workflows, and you stay up-to-date on the latest marketing trends, technologies, and best-practices.
  • A strong command of the English language.
  • A focus on continuous improvement to build a high-performing team.
  • A good understanding of the 'bigger picture', helping to spot, diagnose, and solve challenges that impact the team's performance.
  • A proven track record of building and managing design teams for success, and creating a culture that facilitates great work including diverse viewpoints, accountability, and constructive feedback.
  • An ability to build relationships, to understand and navigate competing needs and goals, and to use engagements and experiences as opportunities for growth and learning of others.