Fire Alarm Service Coordinator

1 week ago


Barcelona, Philippines beBeeService Full time ₱80,000 - ₱1,300,000
Fire Alarm Service Manager Job Opportunity

We are seeking an experienced and highly organized Fire Alarm Service Manager to lead our service department.

About the Role

This position is responsible for managing service operations, coordinating technicians, and ensuring prompt responses to customer inquiries.

Key Responsibilities:
  • Respond to customer service calls and assist with fire alarm-related inquiries
  • Schedule service calls based on priority and availability
  • Coordinate and schedule technicians, ensuring efficient deployment of resources
  • Respond to customer emails regarding service requests, inquiries, and follow-ups
  • Provide customers with timely notifications and updates on service status
Requirements

To succeed in this role, you will need proven experience in fire alarm systems, strong organizational and problem-solving skills, excellent communication skills, and the ability to diagnose issues remotely.

You should also have experience in coordinating technicians and managing service schedules, as well as the ability to maintain detailed service records and ensure compliance with industry standards.

Familiarity with remote assessment of fire alarm system issues and making informed decisions on which technician to schedule based on the complexity of the issue is also desired.

This role requires a high level of technical knowledge, excellent time management skills, and the ability to work effectively in a fast-paced environment.



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