
Employee Experience Coordinator
2 days ago
As a Human Resources Coordinator, you will be responsible for providing support to the HR team in various administrative tasks. This includes maintaining employee records, processing payroll, and handling benefits inquiries.
Responsibilities- Assist with employee onboarding, including conducting pre-boarding activities and organizing orientation sessions.
- Resolve employee grievances and maintain a log of daily HR cases and track resolution times.
- Manage daily HR task case solving and ensure timely resolutions.
- Develop engagement activities to improve retention and conduct regular check-ins with employees.
- Train new joiners by assessing needs and developing materials, scheduling sessions, evaluating effectiveness, and maintaining training records.
- Process payroll, manage health insurance/leave/retirement benefits, address discrepancies, stay updated on regulations, and coordinate with finance for audits.
- Ensure adherence to local laws and update policies as necessary.
- Collect and analyze metrics, prepare leadership reports, use data-driven decisions, and implement HR tech solutions.
- Bachelor's Degree
- 2+ years in operations
- Proficiency in HRMS and HR analytics tools
- Knowledge of payroll and benefits platforms
- Understanding of employment laws and compliance
- Data analysis and reporting skills using Excel or similar tools
- Process documentation and SOP creation expertise
- Proficiency in audit and compliance tracking
- Project management for process improvement
- Strong interpersonal and communication skills
- Conflict resolution and negotiation abilities
- Empathy and active listening
- Adaptability to changing HR policies and business needs
- Ability to handle confidential information with discretion
- Entry level
- Full-time
- Human Resources
- Professional Services
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