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Ecommerce Platform Expert

1 week ago


Pasig, National Capital Region, Philippines One Contact Center Full time
About Our Team

At One Contact Center, we value our employees and provide a range of opportunities for growth and development.

Job Role

The Technical Support Representative will be responsible for providing technical support to clients, explaining complex technical topics to non-technical stakeholders, and collaborating cross-functionally to resolve issues and complete assigned projects.

Responsibilities
  • Phone and Email Support
  • Ecommerce Platform Troubleshooting
  • Cross-functional Collaboration
Requirements
  • Proficient in SQL
  • Good Communication Skills
  • Comfortable consulting directly with clients as needed
  • Effective cross-functional collaboration
Our Benefits
  • Additional Leave
  • Company Events
  • HMO
  • Opportunities for Promotion
  • Paid Training
  • Pay Raise