Debt Recovery Specialist

19 hours ago

Las Piñas, National Capital Region, Philippines beBeeRecovery Full time ₱4,000 - ₱8,000

At our organization, we specialize in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

Job Overview

We are seeking a results-driven Debt Recovery Specialist to join our team. You will be responsible for contacting customers with overdue accounts, negotiating payment arrangements, and maintaining accurate records while delivering exceptional service.

This role requires strong negotiation and conflict resolution skills, as well as the ability to remain professional and calm under pressure. The ideal candidate will have 1-2 years of experience in debt recovery or a similar role.

Key Responsibilities:
  • Make outbound calls to customers regarding overdue payments.
  • Negotiate payment plans and settlements in accordance with company policies.
  • Update customer accounts and document all collection activities.
  • Follow up on broken promises and maintain consistent contact with debtors.
  • Adhere to compliance regulations and maintain confidentiality.
  • Meet daily and monthly collection targets and call quality standards.
  • Handle disputes and escalate complex cases to the appropriate department.
Candidate Qualifications

The ideal candidate for this position will possess the following qualities:

  • High school diploma or equivalent; further education is an advantage.
  • 1–2 years of experience in debt recovery or a similar role.
  • Strong negotiation and conflict resolution skills.
  • Ability to remain professional and calm under pressure.
  • Familiarity with debt collection laws and practices.
  • Fluent in English and Spanish would be a plus.

We offer a competitive compensation package, including health insurance, meal breaks during training, career growth opportunities, allowances, performance bonuses, regular workplace disinfection, employee shuttle services, company events, social skills development, and more.

About Us

We help businesses take on their customer experience and digital challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. We provide business process outsourcing, staff augmentation, customer services, and IT Services by offering hosting, software, staff, and services.

We strive to ensure our clients achieve more with less.

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