BPO Training Specialist

2 days ago


Makati City, National Capital Region, Philippines Manpower Core Group Inc. Full time
Job Title: BPO Training

At Manpower Core Group Inc., we are seeking a highly skilled and experienced BPO Training professional to join our team.

Job Summary:

We are looking for a talented individual to facilitate training classes, promote and maintain quality standards and targets, and provide and analyze daily/weekly/monthly reports to optimize performance.

Key Responsibilities:
  • Facilitate training classes to ensure effective knowledge transfer and skill development.
  • Promote and maintain quality standards and targets to drive business growth and excellence.
  • Provide and analyze daily/weekly/monthly reports to identify trends and areas for improvement.
  • Collaborate with team leaders and managers to provide quality monitoring feedback and coaching.
  • Develop and implement training programs to address skill gaps and improve performance.
  • Stay up-to-date with industry trends and best practices to ensure our training programs are relevant and effective.
Requirements:
  • 2-3 years of experience in BPO training or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and identify trends.
  • Proficiency in Excel and PowerPoint.
  • Fast and reliable internet connection (min 25mbps) and backup internet.
What We Offer:
  • Competitive salary: Php40,000.00 - Php45,000.00 per month.
  • Additional leave and company events.
  • Health insurance and life insurance.
  • Opportunities for promotion and professional growth.
  • Work from home arrangement.
How to Apply:

Interested candidates should submit their application, including their resume and cover letter, to [insert contact information].



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