ServiceNow Technical Lead

1 week ago


Manila, National Capital Region, Philippines Capgemini Philippines Corp. Full time

About Us:

CAPGEMINI PHILIPPINES CORP. is a leading provider of consulting, technology, and outsourcing services.

Our Team:

We are a team of experienced professionals who share a passion for delivering innovative solutions that meet our clients' needs.

Opportunity:

We are seeking an experienced ServiceNow Developer to join our team.

Responsibilities:

  • Design and develop new features within the ServiceNow platform.
  • Lead the implementation of ServiceNow projects.
  • Collaborate with cross-functional teams to deliver high-quality solutions.
  • Participate in the development of training materials and knowledge sharing sessions.
  • Maintain and improve existing ServiceNow configurations and integrations.

Requirements:

  • A minimum of 8 years relevant professional experience in software development, solution architecture, or a related field.
  • A minimum of 6 years relevant professional experience in ServiceNow development.
  • Strong technical background with experience in software development, architecture, and design.
  • Ability to develop catalog items, workflows, custom web services, notifications, scoped applications, UI, and data policies on the ServiceNow platform.
  • Strong understanding of ServiceNow data model and relationship, system architecture, design, configuration, and delivery.
  • Experience in designing, developing, implementing business applications in ITL, CMDB, Service Request, Change Management, Incident Management, Asset Management, Problem Management, and Service Portal.
  • Administration skills for managing ServiceNow instances including ACLs, catalog items, and UI customizations.
  • Create and manage update sets to move customizations between ServiceNow environments.
  • Overarching understanding of ServiceNow product suite.
  • Experience in CMDB, ITOM Discovery, and ITAM is a plus.
  • ServiceNow Developer Certification is a must.
  • Strong problem analytical and problem-solving skills.
  • Strong written and verbal communication skills.


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