Senior Business Data Analyst

Imagine a workplace where you can apply your knowledge meaningfully, working with people you can engage with on a human level. A place where the community is valued and work is focused on delivering results, free from unnecessary deadlines and politics.

Our organization builds on the principle that people are essential, and interacting with people as individuals is the foundation of all our endeavors. We invest in, nurture, and support individuals to be creative, courageous leaders in a safe environment.

Our values and organizational culture reflect our commitment to providing personal support and facilitating ongoing growth opportunities for everyone we hire.

Imagine an environment where your data analysis skills and CRM management expertise come together to make a meaningful impact—a place where your efforts drive informed decisions that enhance business outcomes.

We are seeking a meticulous and resourceful CRM Data Analyst to manage and optimize our customer database to ensure the sales and marketing teams have actionable insights for business development.

This role requires a focused individual who can uncover hidden opportunities by analyzing and verifying data, ensuring it aligns with the organization's current goals.

Focus:

• Continuously refine CRM data to support strategic business objectives.
• Conduct reviews of the historical database to validate the relevance of past inquiries.
• Research customer profiles, projects, and public data to evaluate potential leads.
• Identify opportunities for re-engagement by aligning prospects with current offerings.

Maintain and Analyze:

• Ensure the accuracy and completeness of CRM data through meticulous cleansing and updating.
• Categorize leads based on potential, prioritizing high-impact prospects.
• Develop detailed reports on database health, lead potential, and actionable insights for the sales team.
• Work closely with the sales and marketing teams to deliver well-researched leads.
• Act as a point of contact for CRM data insights, assisting teams in tailoring their outreach.

Achieve:

• Maintain up-to-date records and ensure seamless database operations.
• Enable the sales and marketing teams to focus on high-value opportunities through accurate lead qualification.

• Bachelor's degree in Business Administration, Marketing, Data Science, or a related field.
• Advanced certifications in CRM systems (e.g., Salesforce, HubSpot) or data analytics tools are a plus.
  • 3-5 years of relevant experience in CRM management, data analysis, or a similar role.
  • Hands-on experience with tools like Zoho CRM, Salesforce, or HubSpot.
  • Demonstrated success in creating segmentation strategies and leading re-engagement campaigns.
  Benefits
  • Salary: PHP 350,000 – 500,000 per annum
  • Remote Work
  • End-of-year paid time off (2 weeks)
  • End-of-year bonus equivalent to half a month's salary
  • High-speed internet allowance
  • Co-working space subsidy
  Desired Skills and Attributes
  • Analytical Thinker:Strong skills in identifying patterns, trends, and actionable insights from complex datasets.
  • Detail-Oriented:Exceptional accuracy in data cleansing, enrichment, and reporting.
  • Tech-Savvy:Proficiency in CRM systems and data visualization tools.
  • Proficient in Excel or Spreadsheet Software:Demonstrated expertise in analyzing data using Excel or similar tools, which are key for this role.
  • Data Distillation:The ability to take large volumes of data and distill it into actionable insights that drive decision-making.
  • Collaborative:Works effectively with cross-functional teams, especially sales and marketing.
  • Proactive Problem-Solver:Anticipates challenges and devises efficient solutions.
  • Strong Communicator:Ability to simplify data insights into actionable strategies for diverse stakeholders.