Customer Experience Manager

7 hours ago


Ayala Alabang, National Capital Region, Philippines Filinvest Group Full time

Filinvest Group is a leading hospitality enterprise resources corporation.

The Customer Experience Manager shall be responsible for the day-to-day operations of the Human Resources Talent Acquisition and administration of Human Resources policies, procedures, programs and functions.

  • Source candidates through job portals, social media accounts, and recruitment systems to ensure an active pool of applicants.
  • Maximize recruitment platforms and screen received applications to match top talent with the company's needs.
  • Coordinate interview schedules between applicants and hiring departments while maintaining accurate records of all HR files.
  • Maintain the upkeep of the HR storeroom, organizing files and stocks efficiently.
  • Develop and implement employee programs covering engagement, occupational safety, HR standards, and practices.
  • Foster effective communication, teamwork, and positive working relationships among employees.
  • Collaborate with the HR-Talent Acquisition team to build partnerships with colleges, universities, and public employment offices.
  • Represent the company at career or job fairs to attract top talent.

A competitive salary range is approximately PHP 50,000 - 80,000 per month, depending on experience and qualifications.

Requirements

  • Bachelor's degree in Psychology, Human Resource Management, Communications, or relevant field.
  • At least three years of experience in a related field.

This role offers excellent benefits, including health insurance, retirement plans, and opportunities for professional growth and development.



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