Customer Experience Specialist
1 month ago
Neksjob is currently seeking a skilled Customer Experience Specialist to join our team. As a key member of our operations, you will play a crucial role in ensuring that our customers receive top-tier service.
About the Role:We are looking for an experienced professional who can maintain clear and effective communication with customers via various channels. You will be responsible for handling inquiries about flights, hotel bookings, car rentals, and travel packages, providing timely and accurate information to ensure a smooth customer experience.
The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and be willing to adapt to changing situations.
In this role, you will have the opportunity to grow professionally and advance your career within the company. We offer a competitive salary of $20,000, exciting performance bonuses, account-specific allowances, comprehensive healthcare benefits, and opportunities for career advancement.
Key Qualifications:- High School Graduate or equivalent
- At least 1 year of experience in a call center setting, preferably with international accounts
- Excellent communication and interpersonal skills
- Ability to work full-time, including shifts
- Amenability to work on-site
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