Senior NOC Technician

6 days ago

Batangas, Calabarzon, Philippines beBeeNetwork Full time ₱4,500,000 - ₱5,500,000
Network Operations Center Role

This is an entry-level position with strong growth potential and comprehensive training. As a Network Operations Center Engineer, you will support major clients such as Meta and Vodafone.

Key Responsibilities
  • Ensure operational stability by monitoring systems, networks, and tools.
  • Track and log work progress in ticketing systems (Splunk, MS Teams, Salesforce).
  • Respond to alerts and incident tickets in a timely manner.
  • Dispatch field engineers or technicians as needed and coordinate job activities.
  • Facilitate parts or equipment dispatch when required.
  • Communicate clearly with internal teams, field engineers, and customers.
  • Document troubleshooting steps, job updates, and resolutions accurately.
Required Skills and Qualifications
  • Background in FTTx, GPON, or ISP operations preferred.
  • Experience in network monitoring, technical support, or call center operations a plus.
  • Strong written and verbal communication skills.
  • Comfortable working in a remote setup with a headset and company-issued laptop.
  • Good problem-solving skills and attention to detail.
  • Ability to follow procedures, work independently, and escalate when needed.
  • Willingness to work night shift hours.

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