Staffing Operations Coordinator

7 days ago


Makati City, National Capital Region, Philippines Cobden & Carter International Full time

Cobden & Carter International is committed to delivering exceptional staffing solutions to our clients, and we are seeking an experienced Staffing Operations Coordinator to join our team. In this role, you will be responsible for coordinating the day-to-day operations of our recruitment team, ensuring seamless communication between clients and recruiters.

Key Responsibilities:

  • Recruitment Process Coordination: Collaborate with the recruitment team to ensure seamless communication between clients and recruiters, and track candidate submissions, interviews, and placements to ensure a smooth hiring process.
  • Client Communication: Serve as the primary point of contact for U.S.-based clients, ensuring their staffing needs are met through prompt and professional communication via email, phone, and Zoom.
  • Quality Control: Maintain high attention to detail, ensuring job orders and candidate qualifications align with client expectations, and monitor hiring progress to proactively address any challenges or delays.
  • Performance Metrics: Track and report key client satisfaction metrics, and identify opportunities for process improvement and client retention strategies.

Required Skills & Qualifications:

  • 5+ years of experience managing U.S.-based clients, preferably in staffing, recruitment, or talent acquisition.
  • At least 2+ years of staffing experience, working alongside recruiters and managing hiring processes.
  • Excellent email writing and communication skills, with strong attention to detail.
  • Fluent English speaker, confident in handling professional conversations via phone and Zoom.
  • Strong ability to multitask and manage multiple client accounts simultaneously.
  • Experience in client success, account management, or similar roles in a staffing or recruitment setting.


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