Business Operations Manager

6 days ago


Pasig, National Capital Region, Philippines Go-Get Data Consultancy Full time
Job Overview

We are seeking an experienced Business Operations Manager to join our team at Go-Get Data Consultancy.

The successful candidate will be responsible for leading our customer support operations, ensuring that our customers receive exceptional service and support.

About the Role
  • This is a full-time position working on-site in Pasig, with a minimum of 1-3 years of experience required.
  • Bachelor's degree in any field is necessary for this role.

Key Responsibilities:

  • Provide excellent customer service and support via phone, online chat, or text.
  • Analyze and resolve customer issues in a timely and efficient manner.
  • Work closely with the production and distribution departments to ensure seamless order fulfillment.
  • Act as a liaison between customers and internal teams to resolve any queries or concerns.
Requirements
  • A comprehensive understanding of business operations and customer support principles.
  • Ability to execute specialized projects and activities within set parameters.
  • Strong decision-making skills with a focus on operational efficiency.
  • Experience managing a team of individual contributors, providing guidance and support when needed.


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