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Senior QA Professional for BPO Industry

2 months ago

Taguig, National Capital Region, Philippines ADDFORCE Human Resources Solutions Full time

We are seeking a highly skilled Senior QA Professional to join our team at ADDFORCE Human Resources Solutions. As a key member of our quality assurance team, you will play a critical role in ensuring the highest standards of quality in our client's projects.

About the Role

This is an exciting opportunity for a motivated and detail-oriented individual who is passionate about quality assurance and has a strong background in handling large-scale accounts in the BPO industry. If you have a proven track record of success in this field and are eager to take on new challenges, we encourage you to apply.

Key Responsibilities:
  • Design and implement quality assurance processes and procedures to ensure high-quality deliverables
  • Collaborate with cross-functional teams to identify and mitigate risks
  • Analyze data to inform quality improvement initiatives
Requirements:

To be successful in this role, you will need to possess:

  • At least 1 year of experience in quality assurance in the BPO industry
  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment
  • Proficiency in English language
What We Offer:

We offer a competitive salary range of PHP 40,000 - PHP 60,000 per month, depending on your level of experience and qualifications. You will also have the opportunity to work with a dynamic team and contribute to the growth and success of our company.

About Us

ADDFORCE Human Resources Solutions is a leading provider of human resources solutions in the Philippines. We pride ourselves on delivering exceptional service and support to our clients, and we are committed to building long-term relationships based on trust and mutual respect.