Senior Business Solutions Expert

1 month ago


Taguig, National Capital Region, Philippines Hunter's Hub Incorporated Full time
Job Description:

At Hunter's Hub Incorporated, we are seeking a highly skilled Senior Business Solutions Expert to join our team. This is a fantastic opportunity for an experienced professional to take on a challenging role and make a significant impact on our business.

As a Senior Business Solutions Expert, you will be responsible for collaborating with stakeholders to gather and document business requirements. You will work closely with technical teams to configure and optimize Genesys Cloud for improved customer experience.

You will also participate in Agile Scrum environment, working closely with development and QA teams to ensure timely delivery of solutions. Additionally, you will develop and execute comprehensive test plans and test cases to ensure the functionality and quality of solutions.

Your expertise in vendor management will be essential in managing relationships with external vendors to ensure service-level agreements (SLAs) are met. You will coordinate with vendors to troubleshoot issues and implement solutions in collaboration with internal teams.

We offer a competitive salary of $80,000 - $110,000 per year, depending on your experience. Our benefits package includes health insurance, retirement plan, and paid time off.



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