Highly Motivated Customer Service Professional Wanted

1 day ago

Batangas, Calabarzon, Philippines beBeeService Full time ₱59,400
Customer Service Representative

We are seeking highly motivated and experienced Customer Service Representatives to join our growing Support Team. The successful candidates will be responsible for responding to customer comments and messages, providing personalized product recommendations, and resolving complex customer issues.

Responsibilities
  • Respond to and resolve customer inquiries through various communication channels.
  • Troubleshoot and resolve complex customer issues in a timely and professional manner.
  • Provide exceptional customer service by offering personalized product recommendations based on customer needs and preferences.
  • Escalate unresolved issues to the appropriate departments and follow up until resolution.
  • Maintain in-depth knowledge of our product offerings, promotions, and policies.
Requirements
  • Education: High-School Diploma or equivalent; preferred: College Degree.
  • Experience: 2-3 years of social media community management; 2-3 years of experience in customer service; background in beauty or retail industry (preferred).
  • Required Skills: track record of resolving complex customer issues; experience with social media management software; customer service software and tools.
  • Desired Skills: Shopify and connected apps; problem-solving; empathy; clear communication.
Benefits
  • Competitive pay rate.
  • Opportunity to work with a dynamic team.
  • Chance to grow and develop professionally.
  • Flexible working arrangements.
About Us

As a leading brand, we value diversity, equity, and inclusion. We strive to create a work environment that supports and inspires all individuals. We believe in recruiting talented professionals on merit-based processes regardless of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.

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