Call Center Resolution Expert

V-Call Center Link Inc.On-site - Manila No Exp Required High/Senior High School Full-timeJob DescriptionDescriptionAnalyze information reported for verification by the applicant.Handle customer inquiries via phone, email, and chat.Work independently with minimal supervision.Exercise good judgment in safeguarding confidential or sensitive...

JOB QUALIFICATIONS:Candidate must possess at least Vocational Diploma/Short Course Certificate, Bachelor's Degree in any field.We also accept Senior Highschool graduates with call center experience.At least 2 years of experience for Call Center Staff.Must have good communication and negotiation skills.Willing to be assigned in Ortigas Center, Pasig City.Can...

Position OverviewSCHENKER Manila Administrative Competence Center Inc. is seeking a highly skilled Claims Resolution Expert - Transportation to join our team.Key Responsibilities:Address front-line claims issues with customers and suppliers, ensuring timely resolution and maintaining customer satisfaction.Gather, verify, and provide information and documents...

Roof Maxx Manila, National Capital Region, PhilippinesCall Center ManagerRoof Maxx is a dynamic and innovative company fostering a culture centered around sustainability, innovation, and employee empowerment. As industry thought leaders, we value our dedicated remote team and believe in promoting from within. Our culture encourages open communication,...

Our mission at Infor is to empower businesses with industry-specific solutions that drive growth and profitability. We believe in building lasting relationships with our customers, and our Product Support Analysts play a critical role in achieving this goal.Key responsibilities include:Providing top-notch customer service through prompt and effective issue...

We are seeking a highly skilled Call Center Operations Specialist to join our Tenerity Philippines Corp. team. As an operations specialist, you will be responsible for overseeing the day-to-day operations of our call center, ensuring that we meet our service level agreements and deliver exceptional customer service.Key Responsibilities:Oversee the daily...

We're seeking a skilled and motivated Inbound Call Center Expert to join our remote team at Adaptive Teams. As a key member of our team, you'll provide exceptional customer service and support, handling a high volume of inbound calls.Your Key Responsibilities:Deliver Exceptional Service: Handle a high volume of inbound calls, delivering efficient and caring...

Job ResponsibilitiesManages the effective operations of the Call Center which contributes to the attainment of corporate objectives related to customer service quality and customer complaints resolution.Ensures contact center transactions which translates to ticketed CRM transactions are accurate; calls out attention of contact center for erroneously created...

Policy Resolution Expert:We are seeking a Policy Resolution Expert to join our team. As a Policy Resolution Expert, you will be responsible for managing and resolving insurance claims, ensuring that our customers receive the best possible service.You will be responsible for reviewing and processing insurance claims, identifying potential issues, and making...

UnifyCX Manila, National Capital Region, PhilippinesJoin or sign in to find your next jobJoin to apply for the Call Center Supervisor role at UnifyCXUnifyCX Manila, National Capital Region, PhilippinesGet AI-powered advice on this job and more exclusive features.Unify CX is looking for an extraordinary Call Center Supervisor to join our motivated and...

Job Summary:The Outbound Engagement Expert will be responsible for making outbound calls to prospect leads gathered from all online platforms to promote products or services and set appointments. The successful candidate will have excellent communication and negotiation skills and the ability to handle objections effectively.Key Responsibilities:Making...

Job Description:We are seeking a skilled Dispute Resolution Expert to join our team at Brightwell. In this role, you will be responsible for investigating and resolving card disputes, as well as executing risk/fraud mitigation operations on a daily basis.You will analyze various anomalous transactional activities, identify and categorize threats and risks,...

Key ResponsibilitiesRecruit, select, hire, and train new call center personnel and prepare them to respond to customer questions and complaints.Prepare call center performance reports by collecting and analyzing call agents' data.The Operations Manager will evaluate individual performance reviews and overall team effectiveness with upper management, help...

Job OverviewWe are seeking a seasoned Call Center Manager to oversee our team of appointment setters, driving efficiency and ensuring high performance within the call center.The ideal candidate will have a strong understanding of call center metrics, customer service processes, and performance management. Proven experience in call center management,...

SP:20,000Job description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:At least HS...

Votiko Solutions Private Limited - Navigate Your Path to Success and Join Our Vibrant TeamType: BPO International Call CenterPosition: Call Center ExecutivesKickstart an Exciting Career Journey Work From Home - Embracing Opportunities Across the NationAbout Us:Join Votiko Solutions Private Limited, a trailblazer in the BPO industry, as we seek enthusiastic...

We are seeking an experienced BPO Manager to join our team at MT Global Solutions, Inc.Requirements and QualificationsTo be successful in this role, you will need:A Bachelor's degree in Healthcare Administration, or related field;At least 3 years of experience in a call center role, with 1-2 years in a managerial capacity;Excellent communication and...

We're seeking a Call Center Traffic Manager to join our team at Transcom. This role involves analyzing trends within assigned operations, including call volumes, call patterns, staff productivity, performance trends, shrinkages, and resource allocation.Responsibilities:Manages all call center traffic to ensure compliance with customer service level...

What You'll DoThis role involves a range of responsibilities, including:Performing more complex research of debits for customer claims and returns and process the corresponding credits and/or denials.Approving/denying all returns based on policy, appealing denied return items, and assisting with dispute resolution.Reviewing debit information, making direct...

Votiko's ValuesWe at Votiko Solutions Private Limited believe in fostering careers and connecting talent nationwide. Our values are rooted in empowering your professional journey, providing an inclusive environment, and offering unparalleled customer support.Your RoleAs a Call Center Executive, you will be responsible for engaging in telemarketing, managing...