Dialect Expertise Job Opportunity

15 hours ago

Province of Palawan, Mimaropa, Philippines beBeeCustomer Full time ₱3,700 - ₱4,300
Job Overview

The ideal candidate will possess excellent English and French language skills, with the ability to communicate effectively in both languages.


Key Responsibilities:
  • Manage inbound and outbound calls with customers and potential leads.
  • Contribute to lead generation and consultation booking efforts.
  • Provide exceptional customer support through various communication channels.
  • Leverage key tools such as Active Campaign, Spray-Net Work, Front, and MyContact Center to ensure seamless operations.
  • Collaborate with team members to follow up on leads and ensure client satisfaction.
  • Identify opportunities for upselling by recommending relevant services that meet customer needs.
  • Maintain accurate data entry to ensure customer records are always up-to-date.
  • Document interactions in client files.

Required Skills and Qualifications:
  • Demonstrate fluency in English and French.
  • Exhibit strong English communication skills, including understanding various accents.
  • Possess experience with Microsoft Office and CRM systems, preferably Active Campaign.
  • Display general computer proficiency.
  • Familiarity with customer service platforms and communication tools is essential.

Additional Requirements:
  • Pass a typing test to assess written communication speed and accuracy.
  • Submit a cover letter as part of the screening process.
  • Equate necessary equipment for remote work, including a computer, headset, and reliable internet connection.

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