Customer Success Manager

2 days ago


Pasig, National Capital Region, Philippines Himex Corporation Full time
About the Job

Himex Corporation is seeking a talented Business Development Leader to drive sales growth and support our sales teams. This role requires a strategic thinker with excellent communication and problem-solving skills.

Key Responsibilities
  1. Develop and implement sales strategies to drive revenue growth.
  2. Collaborate with sales teams to identify opportunities and develop solutions.
  3. Analyze data to inform sales decisions and optimize processes.
Required Skills and Qualifications
  1. Bachelor's degree in Business Administration, Marketing, or Sales.
  2. Master's degree (MBA) or advanced degree (optional).
Technical Skills
  1. CRM software expertise, including Salesforce and HubSpot.
  2. Data analysis tools proficiency, such as Excel and Tableau.
  3. Project management software skills, including Asana and Trello.
  4. Communication tools familiarity, including Slack and Microsoft Teams.
Soft Skills
  1. Collaboration: Work effectively with sales, marketing, and customer success teams.
  2. Adaptability: Demonstrate flexibility in fast-paced environments.
  3. Coaching: Develop and mentor sales support team members.
  4. Customer-centricity: Focus on delivering exceptional customer satisfaction.
Certifications
  1. Certified Sales Support Professional (CSSP): Offered by the National Association of Sales Professionals.
  2. Certified Customer Service Manager (CCSM): Offered by the International Customer Service Institute.
  3. Salesforce Certification: Provided by Salesforce.
Experience
  1. Minimum 5 years of sales support experience.
  2. Industry expertise: Familiarity with specific industries, such as healthcare and technology.


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