Medical Customer Service Representative
1 day ago
Company Overview
Neksjob is a leading healthcare services provider committed to delivering exceptional customer experiences.
Compensation Package
We offer a competitive salary of 17k monthly, providing our employees with financial stability and peace of mind.
About the Role
As a Healthcare Associate at Neksjob, you will be responsible for handling large volumes of customer calls in a timely and professional manner. Your primary goal will be to provide accurate answers and assistance, ensuring customer satisfaction and loyalty.
Key Responsibilities
- Answering and resolving customer inquiries in a courteous and efficient manner.
- Providing information and assistance to customers regarding our products and services.
- Escalating complex issues to senior colleagues or supervisors as needed.
Why Work with Us?
At Neksjob, we believe in recognizing and rewarding our employees' hard work and dedication. Our comprehensive benefits package includes:
- Exciting performance bonuses and account-specific allowances.
- Career advancement opportunities to help you grow professionally.
- Promotion within the company to enable you to take on new challenges.
- Comprehensive healthcare benefits to ensure your well-being.
Requirements
To succeed in this role, you should have:
- A minimum of a medical allied course or 6 months of call center experience handling healthcare accounts.
- Good communication skills to effectively interact with customers.
- Good comprehension skills to accurately understand customer queries.
- Amenability to work on-site, collaborating with our team to achieve our goals.
What We Offer
Neksjob is committed to fostering a positive and supportive work environment that encourages growth, learning, and teamwork. If you are a motivated and customer-focused individual who thrives in a dynamic setting, we encourage you to apply for this exciting opportunity.
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