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Customer Experience Director

2 weeks ago

Makati City, National Capital Region, Philippines Cosmoluxe, Inc. Full time
Job Description
The Store Supervisor plays a critical role in the success of our retail operations. This is an exciting opportunity to join our team and contribute to the growth and development of Cosmoluxe, Inc.

Main Responsibilities
• Sales performance – drive revenue growth through effective target-setting and coaching
• Operations process – oversee day-to-day operations, implement and maintain effective processes, and ensure compliance with company guidelines
• Customer service – deliver exceptional customer experiences, resolve complaints promptly, and maintain store quality standards
• Financial management – manage store budgets and expenses to achieve financial targets
• People management – coach, develop, and motivate staff to meet performance expectations
• Live the company values – promote and embed our values across the team

Benefits Package
We offer a competitive benefits package, including statutory benefits, company events, opportunities for promotion, paid training, and incentives for achieving sales targets.