Billing Operations Manager

1 week ago


Pagadian, Zamboanga Peninsula, Philippines beBeeBilling Full time $90,000 - $110,000

Job Overview:

We are seeking an experienced Billing Specialist to manage end-to-end billing operations, subscription lifecycles, and revenue protection.

Key Responsibilities:
  • Manage subscription lifecycle stages in Stripe, including setup, plan changes, proration, cancellations, reconciliations, and revenue tracking.
  • Own dispute representation: prepare and submit evidence packets to banks/card networks to protect revenue.
  • Develop and maintain billing workflows in HubSpot, including automation of tickets and cross-team communication.
  • Support month-end close: AR aging reports, reconciliations, and cash collection forecasting.
  • Analyze delinquencies: investigate root cause, adjust accounts, and handle outbound collections calls/emails when needed.
  • Partner with Sales & Customer Success to ensure accurate subscription data.
  • Identify and implement process improvements to make AR more efficient and scalable.
Required Skills and Qualifications:
  • Minimum 3 years of hands-on billing and accounts receivable experience in a SaaS or subscription business.
  • Proven expertise with Stripe Subscriptions (not just invoice/payment processing).
  • Direct experience preparing and submitting dispute representation evidence to banks/payment processors.
  • Strong knowledge of HubSpot for AR/billing workflows.
  • Familiarity with collections outreach (calls + email), but with a bias toward solving the process and data issues behind delinquency.
  • Advanced Excel/Google Sheets skills for reconciliations, AR aging, and reporting.
  • Detail-oriented, proactive, and comfortable owning critical AR processes in a fast-paced environment.
Preferred Qualifications:
  • Prior exposure to US-based SaaS subscription billing.
  • Track record of building or optimizing dunning workflows.


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