
IT Service Delivery Executive
23 hours ago
We are seeking a seasoned professional to lead our team of experts and drive the successful delivery of services to our clients.
About the Role- Lead assigned team members in implementing customer contracts, defining project goals, tracking progress, and ensuring timely completion.
- Serve as the primary point of contact for operational issues related to each project.
- Monitor and evaluate service delivery processes to ensure efficiency and cost-effectiveness.
- IDentify areas for process improvement and implement necessary changes.
- Foster strong relationships with customers to meet their expectations.
- Mentor and train support teams to enhance their skills and performance.
A minimum of 3 years of experience in project management and service delivery is required. Preferably, candidates should have expertise in the IT field or services.
A degree in Computer Science, Management, Economics, or a related field is essential.
The ideal candidate must be able to work within the US time zone and be willing to work onsite.
Benefits- Buddy program
- Health insurance
- Internal career development opportunities
- International job opportunities
This role offers a unique chance to grow professionally and contribute to making a positive impact.
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