Virtual Customer Service Representative

1 week ago


Antipolo City, Calabarzon, Philippines beBeeCustomerService Full time ₱80,000 - ₱180,000
Job Overview

This role involves handling inbound and outbound customer service calls, resolving issues efficiently, and providing exceptional service to clients.

  • Handle incoming inquiries professionally and effectively resolve customer issues on the first call.
  • Research and retrieve information across systems to support customer needs.
  • Accurately document interactions and process claims.
  • Guide customers through options to find the best solutions.
Key Responsibilities:
  • Foster strong relationships with customers through effective communication.
  • Maintain accurate records of customer interactions and transactions.
  • Stay current with training, updates, and program knowledge.
  • Maintain consistent attendance and adhere to scheduling requirements.
Requirements:
  • Must be 18 years or older.
  • High school diploma or equivalent.
  • Previous call center experience.
  • Strong command of the English language.
Benefits:

We offer competitive compensation based on experience, as well as a range of benefits and incentives designed to support growth and well-being. These include HMO coverage, dental coverage, free meals during training, career growth opportunities, and more.



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