Customer Service Professional
2 days ago
**Job Summary:**
We are seeking a highly skilled and customer-focused Customer Support Agent to join our team at HR Network Inc.
The ideal candidate will possess excellent communication skills, a strong ability to work independently, and a passion for delivering exceptional customer experiences.
About the Role:
- Provide top-notch customer service by effectively resolving customer complaints and issues in a timely manner.
- Maintain accurate and up-to-date records of customer interactions and transactions, ensuring seamless communication and issue resolution.
- Collaborate with cross-functional teams to address customer concerns, fostering a culture of teamwork and collaboration.
- Familiarize yourself with company scripts and guidelines to ensure consistent and effective call handling.
Qualifications and Requirements:
- Bachelor's degree in Accountancy or equivalent field.
- At least 6 months of experience in a call center environment, preferably handling billing or accounting-related tasks.
- Demonstrate a solid understanding of product or service knowledge, with the ability to explain and apply it effectively.
- Flexibility to work varied shifts, including day shifts with occasional weekends off.
- Prioritize a full-time on-site commitment to our Makati office location.
Why Join Our Team?
As a Customer Support Agent at HR Network Inc, you will have the opportunity to develop your skills in a dynamic and supportive environment. You will be part of a talented team dedicated to delivering exceptional customer experiences and driving business growth.
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