Customer Experience Specialist

Company DescriptionSutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For 36 years, we have been entrusted with caring for our clients' and customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible -...

Company DescriptionSutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For 36 years, we have been entrusted with caring for our clients' and customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible -...

OverviewSutherland is a global leader in driving business and digital transformation. Over the last 35 years, we have partnered with iconic brands worldwide to deliver revenue growth, operational efficiency, and innovative business models.Sutherland is seeking an organized and reliable person to join us as a Customer Experience Manager. We are a group of...

Job OverviewWe are seeking a highly skilled and experienced Team Lead to oversee our Customer Service Representatives. The ideal candidate will possess excellent leadership skills, the ability to motivate teams and drive performance improvement.This is a challenging role that requires a deep understanding of customer experience management and digital...

Job Title: Trade Compliance SpecialistThis is a full-time, on-site role for a Trade Compliance Specialist. The position is located in Clark Freeport and Special Economic Zone.The Trade Compliance Specialist will be responsible for managing all import and export processes, ensuring compliance with international trade regulations, preparing and processing...

Job OpportunityThis is a full-time, on-site position for an In-house Customs Broker. The role involves managing import and export processes, ensuring compliance with international trade regulations, preparing customs documentation, and providing exceptional customer service.Key ResponsibilitiesInterface with customs officials to ensure smooth clearance...

Job RoleThis position is responsible for delivering exceptional customer service and support to clients in a fast-paced business environment.The ideal candidate will be able to provide timely, efficient, and error-free services to customers, ensuring compliance with internal policies and external regulatory rules.They will also be expected to identify risk...

Job OverviewSystem Support Specialist RoleThe ideal candidate will possess technical proficiency, strong verbal and written communication skills, and a desire to learn and be involved in all aspects of IT support.This role involves analyzing and documenting unfamiliar client/server network environments, assessing the quickest path to resolution for incidents...

About the role: The Human Resources Specialist will work in an exciting, integral role on the Human Resources team, contributing to our company's quest to be the employer of choice for the employees of choice. This multi-faceted position will be responsible for a variety of HR duties that support and develop our organization's most valuable asset – our...

Job Role: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team. This individual will be responsible for ensuring that all products meet the required specifications and quality standards.The ideal candidate will have a strong understanding of quality control principles, excellent technical skills, and...