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Capacity Planner
2 weeks ago
Job Summary: We are seeking a skilled Workforce Planning Specialist to lead our capacity planning efforts.
The ideal candidate will have experience in workforce management, with a strong analytical mindset and excellent leadership skills. This role requires the ability to analyze complex data, make informed decisions, and drive business growth.
Responsibilities:
- Develop and implement capacity planning strategies to ensure optimal resource allocation.
- Manage overall capacity planning for multiple sites and products.
- Collaborate with operations, workforce management, IT, and leadership teams to align capacity planning with business goals.
- Lead a team of capacity planners, providing guidance, training, and performance management.
- Analyze reporting, staffing, and scheduling procedures to ensure maximum effectiveness and efficiency.
- Proactively provide scheduling analysis and recommendations for improvement.
- Lead capacity planning governance calls.
- Serve as Subject Matter Expert representing the business.
- Establish and maintain operational reporting.
- Coach, train, and evaluate Workforce Management Team members on capacity planning.
- Perform auditing and inspections of headcount numbers and reconciliation with each site and HR.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, Business, Operations Management, or related field.
- Minimum of 2 years relevant experience.
- Technical knowledge of MS Office products and Google Suite.
- Planning and organizational skills.
- Ability to make decisions under pressure and work in a fast-paced environment.
- Strong analytical and problem-solving skills with the ability to interpret complex data.
- Excellent leadership, communication, and stakeholder management skills.
- Commitment to ownership and accountability.
Benefits:
- Competitive salary and benefits package.
- Opportunity to work on diverse and exciting projects.
- Professional development and training opportunities.
- Collaborative and innovative work environment.
- Career growth potential within the company.
Additional Information: Willingness to work shifting hours, weekends, and public holidays is required.