Customer Service Representative

1 month ago


Calamba, Calabarzon, Philippines Neksjob Full time
Job Description

Job Title: CSR Telco Sales

Job Summary:

We are seeking a highly skilled and customer-focused Sales Advisor to join our team at Neksjob. As a Sales Advisor, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities:

  • Assist customers with their mobile and broadband needs, including tariff price plan changes, upgrades, and returns.
  • Provide solutions that meet the customer's and business requirements.
  • Work closely with customers to understand their needs and preferences.
  • Upsell and cross-sell relevant products and services.
  • Meet and exceed sales targets and customer satisfaction goals.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Strong problem-solving and analytical skills.
  • Knowledge of mobile and broadband products and services.
  • Ability to work independently and as part of a team.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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