Customer Service Representative
1 month ago
Job Title: CSR Telco Sales
Job Summary:
We are seeking a highly skilled and customer-focused Sales Advisor to join our team at Neksjob. As a Sales Advisor, you will be responsible for providing exceptional customer service and sales support to our clients.
Key Responsibilities:
- Assist customers with their mobile and broadband needs, including tariff price plan changes, upgrades, and returns.
- Provide solutions that meet the customer's and business requirements.
- Work closely with customers to understand their needs and preferences.
- Upsell and cross-sell relevant products and services.
- Meet and exceed sales targets and customer satisfaction goals.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet sales targets.
- Strong problem-solving and analytical skills.
- Knowledge of mobile and broadband products and services.
- Ability to work independently and as part of a team.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
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