Senior Digital Transformation Program Manager

1 day ago

Manila, National Capital Region, Philippines beBeeChange Full time ₱900,000 - ₱1,200,000
Job Title:

Digital Transformation Program Manager


Job Description:
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  • Support a bank's digital transformation program by managing technology-driven change initiatives, focusing on risk management, impacts, and communications.
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  • Act as a key liaison between technical teams and business stakeholders to ensure alignment and readiness for technology-driven changes.
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  • Develop and execute change impact assessments, communication strategies, and change plans tailored to technical rollouts.
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  • Provide consistent updates on progress, risks, and successes to stakeholders through transparency.
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  • Coordinate and deliver training programs, including hands-on sessions and workshops, to build user capability.
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  • Prepare the business for go-live through readiness assessments, cutover communications, and coordinated transition activities.
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  • Gather feedback post go-live through surveys, focus groups, and interviews to inform continuous improvement.
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  • Partner with program managers and solution leads to embed change management activities within the project lifecycle.
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  • Implement risk mitigation strategies for high-impact changes affecting operational or customer-facing systems.
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  • Oversee governance of technology change control processes and approval cycles.
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  • Monitor and report on readiness, adoption trends, and risk outcomes to leadership and project sponsors.

Required Skills:
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  • 10+ years in change management, with at least 5 years in technology-driven change (preferably banking or financial services).
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  • PROSCI certification is advantageous.
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  • Experience in core banking modernization or large-scale digital transformation is preferred.
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  • Proven ability to assess risk, analyze impacts, and communicate them effectively to diverse audiences.
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  • Skilled in developing and executing communication strategies for large-scale technology initiatives.
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  • Adept at ensuring transparency through consistent reporting on program progress, risks, and achievements.
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  • Experienced in coordinating and delivering training programs, including workshops and hands-on sessions.
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  • Demonstrated ability to prepare business areas for go-live and manage smooth transitions, including readiness assessments and cutover planning.
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  • Proficient in gathering and analyzing post-implementation feedback using surveys, focus groups, and interviews.
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  • Familiarity with banking regulatory compliance and IT governance frameworks.
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  • Exceptional stakeholder management and cross-functional collaboration skills.
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  • Detail-oriented, proactive, and solution-focused, with excellent written and verbal communication skills.

Benefits:

This role offers an exciting opportunity to be part of a dynamic team driving digital transformation in the banking industry.


Others:

The successful candidate will have a proven track record in change management, excellent communication skills, and the ability to work collaboratively across functional teams.

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