
Hospitality Expert
7 days ago
We are seeking a skilled Onboarding Coach to join our team. As an Onboarding Coach, you will work closely with our clients to implement our messaging platform and tailor it to their needs.
This is a fantastic opportunity to bring your expertise in hospitality and customer service to a dynamic and innovative team. You will be responsible for facilitating client onboarding, training, and ongoing support via various channels.
You will also partner with sales to define success, demonstrate ROI, and drive retention. Additionally, you will build strong client relationships to encourage loyalty and promote product adoption.
To succeed in this role, you must have excellent communication skills, the ability to empathize with clients, and a passion for delivering exceptional customer experiences.
In return, you can expect a rewarding career with opportunities for growth and development, a collaborative and inclusive work environment, and a competitive compensation package.
Key Responsibilities:- Facilitate client onboarding, training, and ongoing support
- Partner with sales to define success, demonstrate ROI, and drive retention
- Build strong client relationships to encourage loyalty and promote product adoption
- Bachelor's degree in Hospitality or related field
- At least 1 year of experience in hospitality or customer-facing role
- Excellent communication and interpersonal skills
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
We are a leading provider of hospitality solutions, dedicated to helping hotels and properties deliver exceptional guest experiences. Our team is passionate about innovation, customer satisfaction, and teamwork.
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