Data Insights Specialist

1 day ago

Pasay, National Capital Region, Philippines beBeeData Full time $90,000 - $114,000
Job Description

The Data and Systems Analyst plays a critical role in driving informed decision-making across our organization. This position is responsible for extracting, auditing, analyzing, and reporting data from multiple internal systems including the EMR, CRM, survey tools, and outcome tracking platforms.

  • Manage and coordinate integration, updates, and other software system customization needs. Serve as the primary point of contact when an update to a form, field, or process is identified by our team and requires a work order ticket or coordination with a third-party to update/improve our EMR and CRM.
  • Analyze data from multiple sources including EMR, CRM, internal surveys, and post-treatment follow-up platforms.
  • Conduct regular audits of client charts to ensure that all expected, trackable data points (e.g., screenings, scores, authorizations, outcome tools) are present and complete.
  • Identify missing, incomplete, or inconsistent data across platforms or within client records.
  • Proactively follow up with appropriate staff or departments (e.g., clinical team, admissions, medical staff) to rectify missing or incomplete data and ensure compliance with documentation expectations.
Key Responsibilities:
  • Develop and maintain automated and ad-hoc reports for clinical, operational, and strategic decision-making.
  • Take a proactive role in identifying opportunities for automation of reports, tracking systems, and other data workflows to improve efficiency and reduce manual effort.
  • Recommend and help implement new tools, integrations, or process improvements that streamline data reporting and collection.
  • Track and evaluate key outcome and operational metrics such as patient acuity and clinical screening scores; authorization trends and average length of stay; outcome comparisons from intake to discharge and post-discharge follow-up; conversion rates of qualified leads from inquiry to admission; and identified reasons for loss of leads or withdrawal from the admissions process.
  • Create dashboards, visualizations, and executive summaries to communicate trends and insights clearly.
  • Respond to data requests from leadership, providing both recurring reports and custom analytics upon request.
  • Assist departments in interpreting data to identify patterns, inefficiencies, and areas for improvement.
Required Skills and Qualifications:
  • Bachelor's degree in Data Analytics, Statistics, Health Informatics, Information Systems, or a related field.
  • Minimum of 5 years of experience in data analytics or systems analysis, preferably in a healthcare or behavioral health setting.
  • Strong proficiency in Excel, data visualization tools (e.g., Tableau, Power BI), and EMR/CRM data extraction.
  • Familiarity with HIPAA and behavioral health documentation and outcome measures.
  • Demonstrated ability to identify missing data elements and coordinate resolution with appropriate staff or departments.
Benefits:

This is a full-time, 100% remote role.

Preferred Skills:
  • Experience with behavioral health or medical outcome tracking.
  • Familiarity with survey platforms (e.g., SurveyMonkey, Qualtrics) and data collection methodology.

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