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Client Success Specialist

1 week ago

Manila, National Capital Region, Philippines HireArchi Full time
About the Role

We are looking for a seasoned Client Success Specialist to join our team at HireArchi. The ideal candidate will have a proven track record of delivering exceptional customer service and building strong relationships with clients and partners.

Key Responsibilities:
  • Acting as a trusted advisor, proactively identifies opportunities to enhance partner satisfaction, retention, and growth.
  • Collaborate with internal teams (technical support, cybersecurity, and project management) to ensure the highest level of service delivery.
Requirements:
  • 3+ years of experience in account management, client success, or IT service management.
  • Proven track record of delivering exceptional customer service and building strong relationships.