Customer Service Professional
1 month ago
About Atelier Lumikha
We are a boutique BPO focused on marketing and remote teams for back-office and customer support.
Job Overview
We are seeking a Customer Service Professional to join our team. As a key member, you will handle customer inquiries to resolve their issues via phone, chat, or email. Our team also conducts marketing surveys.
Key Responsibilities
- Handle customer inquiries and resolve issues via phone, chat, or email
- Conduct marketing surveys
Requirements
- Speak and understand English
- Ability to think on your feet
- Computer literacy
- Commitment to a positive customer experience
- Function well in a remote environment
What We Offer
- Full-time, hybrid work position
- 4 days/week, 32 hours work week
- Opportunity to work with a diverse team
- Occasional team gatherings
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