Administrative Support Professional

8 hours ago

San Fernando, Central Luzon, Philippines beBeeAdminSupport Full time $45,000 - $55,000

Company Overview

We're a dynamic organization dedicated to delivering exceptional services to our clients.

Job Summary

We're seeking an highly organized and adaptable Administrative Support Professional to support our operations. The ideal candidate will be comfortable navigating a variety of tasks, from social media management to client communication and project coordination.

Key Responsibilities:

Administrative Support:

- Input client information into our CRM system.

- Manage email communication, including drafting and sending follow-ups and scheduling discovery calls.

- Assist in drafting scopes of work and other client documentation.

- Implement and manage task and project management software (e.g., Asana), including importing templates and organizing tasks.

Client Communication:

- Answer inbound calls via our online CRM system and respond to text messages integrated with our CRM.

- Navigate client inquiries related to bookkeeping services and facilitate next steps.

- Transfer leads to appropriate team members for further nurturing and follow-up.

- Provide exceptional customer service, ensuring all client interactions are professional and courteous.

Social Media Management:

- Use pre-designed templates to post content on social media platforms daily.

- Respond to messages and comments on social media, ensuring timely and accurate engagement.

Requirements:

- Fluent in English.

- 5+ years proven experience in administrative roles, preferably in a virtual or remote capacity.

- Strong organizational and multitasking skills with a high level of attention to detail.

- Excellent communication and interpersonal skills.

- Ability to manage and prioritize multiple tasks effectively.

- Self-starter who can work independently with minimal supervision.

- Knowledge of Microsoft Outlook and CRM systems.

What We Offer:

- Opportunity to work with a talented team.

- Chance to grow professionally and develop new skills.

- Flexible working hours.

Why Choose Us?

We value our employees' contributions and offer a supportive work environment. Join us and make a significant difference while working with like-minded professionals.

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