Sales Representative

1 week ago


Pagadian, Zamboanga Peninsula, Philippines beBeeRepresentative Full time ₱3,500,000 - ₱6,500,000
Job Overview

As a Sales Representative, you will be the primary point of contact for customers seeking solutions to their questions. You will work closely with e-commerce brands to deliver top-tier service and sales support that enhances every step of the buyer's journey.

Key Responsibilities:
  • Customer Service: Respond to inquiries via phone, live chat, email, and SMS with clarity, warmth, and professionalism.
  • Sales Support: Recommend products, identify upselling/cross-selling opportunities, and assist with purchase decisions.
  • Order Management: Handle questions about orders, shipping, tracking, returns, and refunds with speed and accuracy.
  • Brand Representation: Deliver a personalized experience that reflects each brand's voice, values, and standards.
  • Customer Insights: Record and share feedback that can help improve customer experience and internal processes.
Requirements:
  • A minimum of 1 year of experience in e-commerce, customer service, or sales support.
  • Excellent written and verbal communication skills.
  • Familiarity with tools like Shopify, Zendesk, Gorgias, or other CRM platforms is a plus.
  • Calm under pressure and comfortable with multitasking in a fast-paced environment.
  • Detail-oriented, self-motivated, and solution-focused.
Benefits:
  • Performance-based raises and commission opportunities.
  • Paid time off to relax and recharge.
  • HMO health coverage for peace of mind.
  • Recognition bonuses to celebrate your wins.
  • A 100% permanent work-from-home setup.


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