Contact Center Representative
13 hours ago
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to handle customer inquiries in a professional and courteous manner.
They will be responsible for providing accurate information about products and services, resolving customer complaints and escalating when necessary.
The successful candidate will also have the ability to work in a fast-paced environment, multitask and maintain detailed records of customer interactions.
Furthermore, they will be required to follow company procedures and compliance guidelines, meet performance goals related to quality, efficiency and customer satisfaction.
Required Skills and Qualifications- Excellent communication and interpersonal skills.
- Ability to handle customer inquiries in a professional and courteous manner.
- Strong problem-solving and analytical skills.
- Ability to work in a fast-paced environment and multitask.
- Detail-oriented and organized with excellent record-keeping skills.
- High school diploma or equivalent required.
- 1+ years of customer service experience preferably in a contact center.
We offer a competitive compensation package including benefits and incentives that go beyond a paycheck.
Our team members enjoy allowances, career growth and learning, HMO plus dependent and dental coverage, free meal during training, performance and loyalty bonuses and opportunities for growth and promotion.
OthersThis job operates in a professional office environment with regular use of a computer and telephone headset.
Occasional movement around the office may be required to accomplish tasks.
-
Professional Services Contact Center Engineer
21 hours ago
Cavite City, Calabarzon, Philippines RingCentral Full timeSay hello to opportunities.It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center...
-
Customer Service Representative
7 hours ago
Lipa City, Calabarzon, Philippines beBeeCustomerService Full time ₱1,800,000 - ₱2,100,000About the RoleWe are seeking a customer service professional to provide exceptional support to our clients in a dynamic contact center environment. The ideal candidate will possess strong communication skills, be able to multitask, and work effectively in a fast-paced setting.Key ResponsibilitiesHandle inbound calls, emails, or chats from customers with...
-
Remote Contact Center Representative
6 hours ago
Paranaque City, Calabarzon, Philippines beBeeCustomerService Full time ₱400,000 - ₱800,000Job OverviewWe are currently seeking highly motivated and dedicated individuals to join our remote contingent contact center team. The ideal candidate will possess excellent organizational, written, and oral communication skills, as well as the ability to type swiftly and accurately.This is a temporary, on-demand position that requires flexibility and...
-
Contact Center Services Expert
12 hours ago
Paranaque City, Calabarzon, Philippines beBeeCustomerExperience Full time $79,100 - $146,900Job Title: Contact Center Services Expert\The role of a Contact Center Services Expert is to drive the implementation of cutting-edge contact center solutions, focusing on timely project completion and customer satisfaction.\This individual will manage multiple projects across various customers, ensuring seamless execution and alignment with client...
-
Paranaque City, Calabarzon, Philippines beBeeCustomer Full time ₱12,000 - ₱15,000Contact Center Representative OpportunityWe seek a skilled customer service professional to deliver exceptional client experiences in our contact center. Your role will involve handling inquiries, resolving issues, and maintaining a positive and productive interaction environment.Key Responsibilities:Manage incoming calls, emails, or chats from clients...
-
Contact Center Implementation Specialist
6 hours ago
Lipa City, Calabarzon, Philippines beBeeImplementation Full time $79,100 - $146,900Job Title: Contact Center Implementation SpecialistWe are seeking a highly skilled and experienced professional to lead the implementation of contact center projects. As a key member of our team, you will play a crucial role in driving customer success by ensuring that all projects are completed on-time, within budget, and to the highest standards.About the...
-
Contact Center Team Leader
9 hours ago
Lipa City, Calabarzon, Philippines beBeeOperations Full time ₱2,500,000 - ₱3,500,000Job OverviewThe Operations Manager role involves overseeing a team of contact center professionals, ensuring seamless service delivery across 24/7 shifts. Key responsibilities include leading the team, developing business plans, and managing external compliance.Leadership ExpectationsA strong operational background with influential leadership skills in a...
-
Paranaque City, Calabarzon, Philippines beBeeCustomerService Full time $7,000 - $11,000Contact Center Customer Service ProfessionalAs a Contact Center Customer Service Professional, you will be responsible for handling customer inquiries and resolving issues in a BPO contact center setting.Key Responsibilities:Manage inbound calls, emails, or chats from customers to provide timely and accurate information about products and services.Escalate...
-
Implementation Engineer
12 hours ago
Antipolo City, Calabarzon, Philippines beBeeCustomer Full time $79,100 - $146,900Drive Customer Success as a Contact Center Implementation ExpertRingCentral is seeking a skilled Contact Center Implementation Engineer to lead the implementation of our cloud-based contact center solutions. As a key member of our Global Service and Support team, you will work closely with customers to deliver exceptional service and support.In this critical...
-
Paranaque City, Calabarzon, Philippines beBeeOperational Full time ₱900,000 - ₱1,200,000Senior Manager, Solutions Hub Contact Center OperationsThe Senior Manager, Solutions Hub Contact Center Operations leads and evolves our employee support experience globally. This role is pivotal in driving operational excellence and strategic alignment across the multi-functional Contact Center ecosystem, ensuring high-quality service delivery and service...
