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Quality Assurance Manager

2 weeks ago

Cebu City, Central Visayas, Philippines RecruiterPH Full time
Job Description
We are seeking an experienced Team Leader to join our team at RecruiterPH. The successful candidate will be responsible for managing a team of professionals in handling medical device complaints. Key responsibilities include:

- Managing efficient work allocation and tracking the overall performance of team members
- Managing daily team attendance and attrition
- Ensuring floor policies are followed
- Managing administrative tasks
- Staying up-to-date with company policies and procedures, including Information Security Management Systems

Required Skills and Qualifications
To be considered for this role, you must have:

- Excellent communication skills
- A Bachelor's degree in Nursing or Pharmacy or any allied science courses
- At least 3-4 years of experience in medical device complaints handling
- Proven team management experience in a BPO setting
- Knowledge and experience in medical device complaints handling

Benefits
This role offers a competitive salary package and opportunities for professional growth and development within the company.