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Quality Assurance and Enhancement Manager

2 weeks ago


Cebu City, Central Visayas, Philippines Qualfon Full time
Job Function

We are seeking a Quality Assurance and Enhancement Manager to join our team at Qualfon.

This role involves working with stakeholders to develop and implement quality assurance processes, analyzing data to inform business decisions, and maintaining knowledge of industry trends and emerging best practices.

  1. Develop and implement quality assurance processes.
  2. Analyze data to inform business decisions.
  3. Maintain knowledge of industry trends and emerging best practices.
  4. Collaborate with stakeholders to achieve business objectives.

Requirements:

  • Bachelor's Degree in Engineering, IT, or Business.
  • Seven years of experience in quality assurance or a related field.
  • Six Sigma Black Belt Certification.
  • Excellent analytical and problem-solving skills.