
Human Resources Support Specialist
2 days ago
About this role:
We are seeking a dedicated professional to support the HR function by assisting with various people operations activities and ensuring the smooth execution of HR processes.
This position plays a crucial role in delivering an empathic and customer service-focused experience for all employees, supporting employee questions and inquiries, and innovating and advancing our People Operations backbone.
Key Responsibilities- Deliver exceptional customer service and provide high-level support to employees.
- Assist with the full employee lifecycle, including pre-boarding, onboarding, offboarding, leave administration, and maintaining personnel records.
- Coordinate HR-related documentation, such as employment contracts, offer letters, change letters, and HR-related correspondence.
- Manage employee data in HRIS software while ensuring data accuracy and integrity.
- Develop automation of HR processes to eliminate manual repetitive tasks.
- Ensure timely completion of HR tasks and maintain accurate records.
- Serve as a point of contact for employee inquiries regarding People policies, procedures, and benefits.
- Assist with employee relations documentation, including disciplinary actions, and performance management processes.
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- 3-5 years of experience in HR administration or a similar role.
- Knowledge of employment laws and regulations.
- Strong attention to detail and excellent organisational skills.
- Proficiency in Google Suite and HRIS software.
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