
Home Care Coordinator
2 weeks ago
About the Role
As a Home Care Scheduler, you will be responsible for coordinating caregiver schedules and ensuring smooth operations for clients and caregivers. This role is remote and work-from-home, supporting a U.S.-based home care client.
Key Responsibilities:- Build and maintain up-to-date caregiver schedules across multiple counties
- Respond quickly to shift cancellations or missing clock-ins
- Answer calls from clients and caregivers using VoIP systems
- Update records and case notes in WellSky (training provided)
- Collaborate with operations teams to flag issues and maintain staffing smoothness
- Conduct regular check-ins and evaluations with caregivers
- Generate weekly reports and keep leadership informed
What We're Looking For
You should have scheduling experience or be able to perform well in scheduling. Bonus points for healthcare or home care experience. You should be calm under pressure and naturally organized, enjoy solving problems on the fly, and be comfortable with software systems and remote communication. Strong relationships with stakeholders and being a trusted partner are essential. Initiative while being a team player is also required.
Benefits of Working with Us
We believe work should be meaningful, even from home. You'll work with clients who respect your time and value your skills, in a remote-first team that supports you. The work you do helps seniors receive the care and attention they deserve. We want you to grow with us, stay with us, and feel proud of the difference you're making.
What You Can Expect from Us
We pay fairly and on time. We provide prepaid HMO coverage for your peace of mind. We help you grow with tools, training, and honest feedback. We celebrate your wins. We genuinely care about our people.
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