
Financial Patient Liaison Representative
21 hours ago
Patient Financial Outreach Coordinator
Job DescriptionWe are seeking a reliable and detail-oriented professional to join our team in a crucial role that ensures patients receive accurate financial information prior to appointments. This position plays a vital part in maintaining transparency in patient communications and ensuring all financial interactions are documented accurately.
The ideal candidate will possess excellent communication skills, a strong sense of accountability, and the ability to work collaboratively within a healthcare team.
This is an entry-level full-time position with standard working hours and benefits that include competitive salary and opportunities for growth and development.
Responsibilities
- Proactively reach out to patients to review co-pays, balances, and payment options.
- Provide clear explanations of billing statements and assist with setting up payment plans when needed.
- Accurately document all patient interactions, financial discussions, and related information to maintain a clear record.
- Work closely with intake, clinical, and billing teams to ensure accurate information flow.
- Escalate complex patient or insurance issues for resolution.
Qualifications
- Prior experience in medical billing, insurance verification, or healthcare accounts receivable.
- Proficiency in English (spoken and written).
- Strong organizational skills, accuracy, and time management.
- Ability to manage sensitive patient information with integrity (HIPAA compliance).
- Comfortable using billing software and Electronic Health Record systems.
- Reliable attendance and adherence to scheduled work hours.
Benefits
- Competitive salary.
- Opportunities for growth and development.
- A quiet, professional home workspace.
- High-speed internet access.
- No other client commitments during scheduled work hours.
- Must submit a short video introduction as part of the application.
- Must be able to provide necessary clearances if requested.
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