Financial Patient Liaison Representative

21 hours ago


Ayala Alabang, National Capital Region, Philippines beBeeProfessional Full time $35,000 - $50,000
Job Title

Patient Financial Outreach Coordinator

Job Description

We are seeking a reliable and detail-oriented professional to join our team in a crucial role that ensures patients receive accurate financial information prior to appointments. This position plays a vital part in maintaining transparency in patient communications and ensuring all financial interactions are documented accurately.

The ideal candidate will possess excellent communication skills, a strong sense of accountability, and the ability to work collaboratively within a healthcare team.

This is an entry-level full-time position with standard working hours and benefits that include competitive salary and opportunities for growth and development.

Responsibilities

  • Proactively reach out to patients to review co-pays, balances, and payment options.
  • Provide clear explanations of billing statements and assist with setting up payment plans when needed.
  • Accurately document all patient interactions, financial discussions, and related information to maintain a clear record.
  • Work closely with intake, clinical, and billing teams to ensure accurate information flow.
  • Escalate complex patient or insurance issues for resolution.

Qualifications

  • Prior experience in medical billing, insurance verification, or healthcare accounts receivable.
  • Proficiency in English (spoken and written).
  • Strong organizational skills, accuracy, and time management.
  • Ability to manage sensitive patient information with integrity (HIPAA compliance).
  • Comfortable using billing software and Electronic Health Record systems.
  • Reliable attendance and adherence to scheduled work hours.

Benefits

  • Competitive salary.
  • Opportunities for growth and development.
  • A quiet, professional home workspace.
  • High-speed internet access.
  • No other client commitments during scheduled work hours.
Requirements
  • Must submit a short video introduction as part of the application.
  • Must be able to provide necessary clearances if requested.


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