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Senior Security Operations Manager
2 weeks ago
About the Role:
We are seeking a highly skilled and experienced Senior Security Operations Manager to join our team. As a key member of our security leadership, you will be responsible for overseeing the strategic direction and operational execution of our multi-mall security programs.
Key Responsibilities:
- Develop and implement comprehensive security strategies and policies across all 25 mall branches.
- Provide guidance and support to security teams to ensure adherence to established protocols and procedures.
- Oversee the performance, training, and deployment of guard force personnel, ensuring adequate staffing levels and competency.
- Act as the central point of contact and leader for emergency response situations, developing protocols and coordinating resources as needed.
- Monitor and support the management of security incidents across all malls, providing guidance and resources as required.
- Coordinate critical incident responses, escalating to relevant stakeholders and providing ongoing support to affected malls.
- Lead the review, update, and development of standardized security policies and procedures, ensuring alignment with industry best practices.
- Manage the security budget for all 25 malls, ensuring cost-effective resource allocation and adherence to budgetary guidelines.
- Oversee the performance and contracts of security agencies providing guard force services, ensuring compliance with service level agreements.
- Develop and deliver consistent security and ERT training programs for all security personnel and relevant staff across all malls.
- Serve as a subject matter expert for security operations, providing guidance and support to mall security teams and other departments.
- Evaluate and recommend security technologies and resources that can enhance efficiency and effectiveness across multiple malls.
Requirements:
- Proven experience in security operations management, preferably in a multi-site environment.
- Strong understanding of security policies, procedures, and best practices.
- Excellent communication and leadership skills, with the ability to motivate and guide teams.
- Ability to analyze complex situations and develop effective solutions.
- Strategic thinking and problem-solving skills, with a focus on risk mitigation and continuous improvement.
- Experience with budget management and financial analysis.
- Knowledge of security technologies and resources, including surveillance systems and access control.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- The chance to make a meaningful contribution to our organization's success.
How to Apply:
If you are a motivated and results-driven individual with a passion for security operations, please submit your application, including your resume and a cover letter outlining your experience and qualifications.
