Remote Patient Experience Coordinator

1 day ago

Ayala Alabang, National Capital Region, Philippines beBeePatient Full time ₱3,500,000 - ₱5,000,000

About Carda Health

We reimagined rehab, allowing patients to complete therapy remotely. Our team includes clinicians, data scientists, mathematicians, and entrepreneurs.

Our belief is that technology and data can transform people's lives and change industries. We work with top-ranked hospitals and innovative insurers.

  • Patient Coordination: Schedule appointments, manage patient records, and coordinate follow-up communications.
  • Administrative Support: Assist with tasks including call management and data entry.
  • Customer Service: Provide excellent customer service to patients via phone, email, and chat.
  • Medical Records Management: Maintain patient records in compliance with HIPAA regulations.
  • Team Collaboration: Coordinate with providers, technical support, and team members to ensure seamless patient care.
  • Technical Support: Assist patients and staff with troubleshooting telehealth platforms and software.
Responsibilities
  • Schedule and confirm virtual appointments.
  • Manage patient communications and records.
  • Assist with daily administrative tasks.
  • Provide customer service to patients.
  • Maintain patient records and confidentiality.
  • Coordinate with team members to ensure smooth patient care.
Required Skills
  1. Patient Coordination
  2. Administrative Support
  3. Customer Service
  4. Medical Records Management
  5. Team Collaboration
  6. Technical Support

Benefits of Working With Us

  • A supportive team environment
  • Opportunities for growth and professional development
  • A comprehensive benefits package

About the Role

This role will involve coordinating with healthcare providers, patients, and internal teams to deliver high-quality patient care. The ideal candidate will have excellent communication skills, be able to work independently, and be comfortable working in a fast-paced environment.

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