Customer Support Professional

1 week ago

Tarlac City, Central Luzon, Philippines beBeeCustomerService Full time ₱12,000 - ₱24,000

Are you a skilled communicator and problem solver? We are seeking a talented Customer Service Representative to join our team. In this role, you will be responsible for providing top-notch customer service via phone, email, and chat.

As a Customer Service Representative, your primary goal will be to make customers happy by proactively solving problems and addressing their concerns in a timely and efficient manner.

Key responsibilities of the job include communicating with customers, providing knowledgeable answers to questions about products, pricing, and availability, working with internal departments to meet customer needs, and performing data entry in various platforms.

The ideal candidate will have sales experience and comfort, typing skills of at least 50 words per minute, 1-5 years of customer service experience, knowledge of Google Workspace and various customer relationship management software, excellent phone etiquette, verbal, written, and interpersonal skills, and the ability to multi-task, organize, and prioritize work.

To excel in this role, you will need to work well in a fast-paced environment, possess strong analytical and problem-solving skills, and demonstrate a commitment to delivering exceptional customer experiences.

Our team is dedicated to making a positive impact on our customers' lives, and we believe that this role is an exciting opportunity to join us on this mission.

Job Requirements
  • Excellent communication and problem-solving skills
  • 1-5 years of customer service experience
  • Sales experience and comfort
  • Knowledge of Google Workspace and customer relationship management software

We offer competitive compensation, flexible working hours, and opportunities for growth and development. If you are passionate about delivering outstanding customer service and are looking for a challenging and rewarding role, we encourage you to apply.

What We Offer
  • Competitive compensation package
  • Flexible working hours
  • Opportunities for growth and development

Join our team today and take the first step towards a fulfilling career in customer service

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