Renewal Account Strategist

2 days ago

Cabuyao, Calabarzon, Philippines beBeeRenewal Full time $90,000 - $120,000
Job Title: Renewal Manager

As a key player in customer success, the Renewal Manager plays a pivotal role in driving business growth through effective account management.

Key Responsibilities:
  • Develop in-depth understanding of assigned customer assets and collaborate with cross-functional teams to resolve issues.
  • Provide expertise in complex software quoting, revenue models, and contract value optimization.
  • Ensure seamless onboarding of new customers by working closely with professional services, technical support, and sales operations.
  • Proactively manage customer relationships to maximize retention during the renewal process.
  • Drive expansion and growth opportunities through direct collaboration with sales teams.
Required Skills and Qualifications:
  • BA/BS degree or equivalent experience.
  • 4+ years of experience in a similar role such as Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant, or Sales Engineer.
  • Knowledge of privilege access management and cybersecurity best practices.
  • Experience with Privilege Access Service solutions like CyberArk, BeyondTrust, Thycotic, etc.
  • Ability to interface with complex clients at the director level, providing business and technical solutions.
  • Competency in Salesforce and Customer Success Management platforms.
Why Choose This Role?

This is an exceptional opportunity for passionate problem-solvers who thrive in collaborative environments. Our company culture is built around core values including Spirited, Trust, Respect, Ownership, Nimble, and Global. We offer competitive salaries, equity, bonus programs, comprehensive benefits, and opportunities for career progression.

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