Front-end Technical Support Specialist
2 days ago
As a Technical Support Engineer, you will play a crucial role in delivering exceptional technical support and solutions to our customers. Your responsibilities will include diagnosing and resolving complex technical issues, providing timely and effective solutions, and maintaining high levels of customer satisfaction.
Key Responsibilities:- Diagnose and resolve complex technical issues related to JavaScript, Rx.JS, and Node.js
- Provide timely and effective solutions to customers
- Maintain high levels of customer satisfaction
- Collaborate with cross-functional teams to resolve technical issues
- Stay up-to-date with the latest technologies and trends in front-end development
- Good English communication skills
- Knowledge of JavaScript, Rx.JS, and Node.js
- Familiarity with AWS
- Strong commitment to quality and customer service
- Excellent problem-solving skills
- Front-end WordPress proficiency is a plus
- Experience with Zendesk, HubSpot/Salesforce, Slack, and Survey tools
- Experience in data reporting, dashboarding, and analytics
- Competitive commissions and bonuses
- Attractive perks and benefits to enhance your work-life balance
- A supportive work environment focused on growth and development
- Opportunities for career advancement within the company
- Comprehensive training to ensure your success
- Company events and team-building activities
About us: Sixeleven Global Services & Solutions, Inc. is a Filipino-owned, Davao-Based, solution-oriented contact center designed to provide quality services in Sales, Marketing, and Customer Support. We pride ourselves on creating a unique environment where you will feel part of a team and not just an employee. With a strong foundation of job stability and clear paths for career advancement, we are committed to your professional development and growth.
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Front-end Technical Support Specialist
2 days ago
Davao City, Davao, Philippines Sixeleven Global Services & Solutions, Inc. Full timeJob Title: Front-end Technical SupportAs a Technical Support Engineer, you will play a crucial role in delivering exceptional technical support and solutions to our customers. Your responsibilities will include diagnosing and resolving complex technical issues, providing timely and effective solutions, and maintaining high levels of customer satisfaction.Key...
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Technical Support Specialist
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Davao City, Davao, Philippines Sixeleven Global Services & Solutions, Inc. Full timeJob Title: Front-end Technical Support We are seeking a highly skilled and experienced Front-end Technical Support Specialist to join our team at Sixeleven Global Services & Solutions, Inc. As a key member of our technical support team, you will be responsible for providing top-notch technical support and solutions to our...
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