Mandarin Fashion Advisor

3 days ago

Pasig, National Capital Region, Philippines J-K Network Services Full time
Company Profile: This is one of the biggest BPO companies in the Philippines. They are currently partnering with an ONLINE SHOPPING COMPANY. This shopping website is highly used by customers who are into fashion. The high-end brands are the top products of this company. The shopping app posts luxury brands of shoes, bags, and even clothes.

Position: Mandarin Luxury Customer Advisor
Industry: BPO Company
Location: Ortigas, Pasig City
Schedule: Shifting Schedule
Salary: Php 100,000 Package
Work Set-up: Work onsite

Benefits:
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- Engaging activities and recognition programs
- 13th Month Pay
- Vacation leave and Sick leave (25 leaves) upon regularization
- HMO upon day 1
- Government Mandated Benefits
- Holiday and Overtime Pay
- Other allowance

Requirements of the Job:
- Can speak, read, and write in Mandarin and English.
- Candidate must have completed at least 2 years in College or possess a Bachelor's/College Degree in any field
- At least 6 months to 1 year (s) of Customer Service experience in the BPO industry
- Conscientious when dealing with customer data
- Proactive, good organizational skills and time management
- Competence in styling and good knowledge of high-end fashion brands.

Responsibilities of Job Application:
- Mandarin Customer Advisor is responsible for support services for international premium clients' concerns regarding the order process.
- Answering to customer requests or concerns regarding the luxury brands of shoes, bags, and even clothes (phone calls and emails)
- Mandarin Customer Advisor is responsible for suggesting styles, shopping, and selecting key - pieces of the current season up to the completion of whole looks
- Close coordination with our Payment, Warehouse, and Shipping departments.

Recruitment Process:
- Paper Screening
- Initial Interview
- Online Assessment (English & Mandarin)
- Final Interview (English and Mandarin) with OPS Manager & Team Leader
- Job Offer

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