Leadership Role

3 days ago

Manila, National Capital Region, Philippines beBeeTeamLeader Full time ₱900,000 - ₱1,200,000
Job Opportunity

We are seeking a Support Services Team Lead to join our team, ensuring exceptional client service and operational excellence.


Key Responsibilities:
  • Lead and motivate a support team to deliver outstanding customer experiences
  • Manage escalations, monitor performance, and foster a collaborative culture
  • Oversee customer support tickets, ensuring timely resolution and clear communication

Required Skills and Qualifications:
  • 8+ years of production environment experience
  • 5+ years of SQL and team leadership
  • Strong background in Linux, networking, firewalls/VPNs, and relational databases (Oracle/PostgreSQL)
  • Cloud systems experience (networking, storage)

Desirable Qualifications:
  • Salesforce administration experience
  • Knowledge of Java, JSP, or jQuery
  • Utility industry or Smart Grid experience

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