Senior Business Operations Specialist

This is a key role within our team, responsible for providing exceptional support to our commercial office furniture projects. As a Senior Project Coordinator, you will play a vital part in ensuring the successful delivery of these projects, working closely with designers, account executives, clients, and vendor reps to guarantee accuracy, efficiency, and timely completion across all project phases.

Key Responsibilities:

• Quotation & Procurement: Solicit, compare, and manage quotes from leading US office furniture brands, including Steelcase, Herman Miller/MillerKnoll, Haworth, Allsteel, HON, and others. Ensure all pricing aligns with client budgets and is accurately documented; assist in preparing cost summaries and proposals.
• Project Documentation & Admin: Maintain organized project files, including contracts, POs, specs, invoices, approvals, and change orders. Create and manage project timelines, meeting minutes, and key communications to keep all stakeholders aligned.
• Material Takeoffs & Procurement Support: Support designers with accurate takeoffs from drawings, particularly for furniture systems, flooring, and finishes. Verify specifications and quantities to minimize waste and procurement errors.
• Vendor, Client & Internal Coordination: Act as a liaison for product availability, lead times, and deliveries – especially for time-sensitive office furniture items. Coordinate across clients, account managers, and internal teams to align expectations, resolve issues, and keep projects on track.
• Logistics & Project Execution: Support scheduling and coordination of installations, deliveries, and site visits. Identify potential delays early and communicate with stakeholders to ensure smooth execution.

Required Skills & Qualifications:

• Bachelor's degree in Interior Design, Architecture, or a related field.
• At least 5+ years of experience in a project support, administrative, or coordination role, preferably within a commercial interior design firm or office furniture dealership.
• Strong familiarity with notable US commercial office furniture manufacturers and their product lines.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), with advanced Excel skills for data management, and familiarity with project management software (e.g., Asana, Trello, Monday.com).
• Strong mathematical skills, particularly for accurate measurements, quantities, and basic budgeting.
• Exceptional organizational skills and meticulous attention to detail, especially in document management.
• Excellent verbal and written communication skills, with the ability to interact professionally and effectively with diverse stakeholders.
• Proactive and resourceful with a strong problem-solving aptitude and the ability to anticipate needs.
• Ability to manage multiple tasks concurrently, prioritize effectively, and meet deadlines in a dynamic, fast-paced environment.

Benefits:

• 100% Remote Flexibility & Work/Life Balance.
• Direct Impact & Global Exposure in Commercial Design: Be at the core of bringing cutting-edge commercial office designs to life, gaining invaluable exposure to global standards and leading manufacturers as your meticulous work directly shapes real-world spaces.
• Collaborative Growth Environment: Join a highly supportive and dynamic remote team where your contributions are deeply valued, fostering continuous learning and significant professional development within the interior design industry.

About This Role:

• This is an ideal position for a self-starter with strong administrative skills and experience in commercial interiors, office furniture, or A&D project coordination.