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Infrastructure and Cybersecurity Head

1 week ago

Manila, National Capital Region, Philippines AIA (Web) Full time
About Us
AIA (Web) is a leading provider of innovative healthcare solutions, serving millions of members nationwide. Our mission is to deliver exceptional services that meet the evolving needs of our customers, while fostering a culture of innovation and collaboration.

Job Summary
We are seeking an experienced IT Operations and Infrastructure Head to lead our cloud, network, and technology operations teams. As a key member of our IT leadership team, you will be responsible for ensuring the availability and reliability of our systems and networks, managing technology vendors, and implementing new technologies and processes to improve efficiency and productivity.

Key Responsibilities
  1. Oversee MediCard's daily technology operations, ensuring that systems and networks are running smoothly.
  2. Develop and implement policies, procedures, and processes to improve technology operations and increase efficiency and productivity.
  3. Manage technology vendors and service providers to ensure that the Company's technology needs are met.
  4. Evaluate and implement new technologies and systems that improve IT infrastructure and support MediCard's business goals.

Requirements
The ideal candidate will have:
  1. Critical thinking and decision-making skills.
  2. Proficient in finding creative solutions to complex problems.
  3. Ability to collaborate within and across teams.
  4. Stakeholder management.
  5. Project and process management.

Benefits
We offer a range of benefits that support your professional growth and well-being, including opportunities for training and development, flexible work arrangements, and a supportive work environment.

Additional Information
Reports to: Head of IT
Leads the following teams/roles: Service Desk, Network Management, Technical Support, Server Engineers.